Frequently Asked Questions

What makes your hair products different from others?

To add a new question go to app settings and press "Manage Questions" button.ROOTS provides shampoos and conditioners with harmless ingredients to promote self-care sustainably. Our products stray away from harmful chemicals and work to maintain hair health. By providing inclusive shampoos and conditioners formulated to rejuvenate a diversity of hair textures, we solve issues regarding hair health such as dry, frizzy, and oily hair.
Do you offer free shipping?

Yes, we offer free shipping, all across the United States.
How many scents do you have?

We have 4 scents which are cucumber mint, honey rose, lavender chamomile, and jasmine sandalwood. We also have unscented products for those who are more sensitive to scents.
What is your return policy?

The return policy for our company is that the product can be returned within 30 days only if the product is still sealed. If there was any damage done with the product then our company will deliver a brand new one.